The past weeks have been a challenging and difficult time for all of us across the Globe and like you, we are all looking forward to getting back to a normal situation again.
Our priority is to continue to service our customers during this difficult time, therefore we’ve made a number of operational changes and implemented safeguards in our facilities to reduce the chance of an exposure:
- All locations are currently fully open in line with government recommendations, regulations and strict hygiene measures (such as greetings and practicing safe distances).
- Deliveries will be made in accordance with any agreements unless notified differently and obviously we ask our third party logistics providers to work according the government recommendations and regulations. Of course collection at our depots remains an option.
- Our account managers will limit their physical visits to customers’ sites where possible. However, they are available by phone, email and video conferencing to deal with any questions or requirements that you may have.
- Our office staff are working from home wherever possible and continue to remain available by phone, email and website.
We will do our utmost to deliver you the service that you have come to expect from Rotrex as your lifting equipment partner and thank you in advance for your understanding. Together we will get through this!
Stay healthy, stay safe,
Your Rotrex Team.